Frequently Asked Questions
Everything you need to know about shopping with Lirae.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return an item that doesn't fit?
Lirae offers a 30-day return policy. Simply visit our Returns Portal, print your prepaid shipping label, and drop the package at any authorized carrier location.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track the status of my order?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking page to monitor your package in real-time.
Do you offer a size guide for your clothing?
Absolutely. Every product page includes a detailed 'Size & Fit' guide with specific measurements and model information to help you find the perfect fit.